Cancel Booking

Request Form

Booking Cancellation Request

Please fill out the form below to submit a cancellation request for your booking. Our team will review your request and get back to you within 24 hours.

Cancellation Policy

  • Free cancellation is available up to 2 days before the check-in date and time (Swiss local time).
  • If the booking is cancelled within 2 days of arrival but before check-in time, the first night's charge will apply.
  • If the booking is for only one night, the full amount will be charged for cancellations within 2 days.
  • In case of a no-show, the entire booking amount will be charged.
Your booking ID can be found in your confirmation email.
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SPECIAL OFFER
10% Discount with Direct Booking
Enjoy your stay and free breakfast at a discounted rate by booking directly with us!
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